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Troubleshooting

Will The Tri-Screen Work With My Microsoft Surface Pro?

The Tri-Screen is compatible with the Microsoft Surface Pro (versions 3, 4, 5, 6, 7, X). However, adjustments will be needed: Versions 3-4 require a Microsoft Surface Dock and 2 x Mini DisplayPort...

Is the Tri-Screen Compatible With My Surface Book?

The Tri-Screen is compatible with all versions of Microsoft Surface Book. However, adjustments will be needed: Surface Book 1: This model has 2xUSB-A and 1 mini-DP. Use a mini-DP to HDMI adapter for...

"Input Not Supported" Message Is Showing On My Screen for Mac

If you have a MacBook Air or MacBook Pro and you are getting a message on one of the screens that says "Input Not Support" have no fear, this is an easy...

My Audio Isn't Working Now

If you are having audio issues or no longer hearing any sound from your laptop after installing the Xebec Tri-Screen, have no fear this is a super simple adjustment. Follow along...

M1 Max and M1 Pro MacBook Pro Resolution Workaround

We are aware of the current native screen resolution limitations on the new M1 Max and M1 Pro MacBook Pro laptops that affect your ability to change to a lower...

Will The Tri-Screen Work With the Apple M1 Chip?

Yes! The Xebec Tri-Screen 2 is compatible with 2020 - 2021 MacBook Pro & MacBook Air laptops using the M1 Chip processor. However, setup will vary depending on the model. ...